Refund policy

Refund/Return Policy

No Refunds or Exchanges, No Exceptions

Due to Covid-19, for your safety and ours, we are unable to accept any returns or exchanges until further notice.

BEFORE PLACING ANY ORDER:

Please read the product description regarding size, fit and style. A large volume of our products are custom created print-on-demand products and will require additional time to produce. 

Most items will ship within 7 business days, however due to the large volumes of orders received and the uniqueness of our products, it may take longer for the items to be produced and shipped.

SHIPPING POLICY:

Xigrbōl is not responsible for incorrect or incomplete addresses. The purchaser is responsible for entering correct shipping information. The purchaser is also responsible for making sure that the shipping address entered is a secure address. We cannot cover cost of lost or stolen packages, nor can we interact with the shipping company to locate your lost package in the event tracking information confirms delivery to the shipping address on file. 

In the event a package returns to our company as " undeliverable," "insufficient," or "wrong address," the purchaser will be charged the necessary shipping fee for the order to be shipped to its proper destination. We will not be able to re-ship items originally purchased with free shipping, at no cost. 

PLEASE NOTE:

XIGRBŌL will not be held responsible for shipping delays as a result of Covid-19 or due to weather and catastrophic acts beyond our control.